Friday, June 14, 2019
How do you intend to use the skills and knowledge gained from the Essay
How do you intend to use the skills and knowledge gained from the Public Sector Leadership and Management Institute in your legitimate position - Essay ExampleThe public leave behind thus get the avenue of expressing their concern and ventilating their grievances. Consequently, the local government will improve the quality of operate in their jurisdiction.In addition, the implementation of a customer relationship watchfulness will ensure that there is attraction, retention, and getting back former customers to the organization. From the knowledge leant, unrivalled is able to implement a system which is customer friendly and that reduces resistance to change. Strong resistance forces that require basic knowledge on change management commonly meet the alteration of the status quo (Christensen & Per 25). There is thus need to ensure that the implementation is gradual and that majority if not all of the clients are involve in the process as learnt in change management. From the kno wledge acquired, it will be easy to adopt simple procedures that reduce costs and increase solution and satisfaction of customers.Moreover, the skills acquired through the training will assist in ensuring that the policies of the local government are strategic and future oriented. The feasibility skills and evaluation possibility will be applied in monitoring progress and detecting deviations so that corrective actions are pursued (Christensen & Per 25).In conclusion, the skills and knowledge obtained is instrumental in the customary understanding of management process as well as the need to improve institutional performance. the knowledge and skills has to be applied after carefully evaluating the clash and earning the confidence of stakeholders. The process should be flexible to look at the diverse nature of interests of
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